Water Softener FAQ

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Yes, and we would definitely recommend it!
The key factor is to ensure the water softener is suitable for high flow situations with minimal resistance. In order to maintain optimum efficiency and the high performance of a Megaflo system, it should not restrict the water pressure or flow rate. Both the Pro Series and Dualflo models are ideally suited to high-pressure systems, we fit them, and we know they work extremely well.
We are happy to supply only or supply and fit

We now recommend the Pro Series Water Softeners, but still consider the Dualflo to be a very good product. The Dualflo is a high-end twin cylinder water softener, representing the very latest in water softening technology. It is WRAS approved. It is non-electric, water powered and boasts extremely low running costs in terms of salt and water usage. It is maintenance free, and made locally by the UK’s No.1 manufacturer of domestic water softeners.

A water softener does affect the flow rate and therefore choosing the correct product is essential. With a mains fed pressurised system, it’s important that the water softener does not compromise the high performance of a Megaflo or unvented system. Our Pro Series and Dualflo water softeners are ideally suited to high-pressure systems.
Both. We can supply only, or supply and fit. Either way, we are always keen to talk through the customer’s requirements to ensure we supply the most appropriate model for the customer’s water system. Please feel free to contact us for any help or advice
This varies according to the amount of work involved. Typically this is from £200-£300 upwards.
Whilst it’s safe to drink softened water, we believe it is good practice to keep the kitchen cold tap connected to unsoftened water. Alternatively, a 3-way tap can be used to provide hard, soft and hot water.

A water softener is designed to remove minerals, calcium and magnesium that cause scale and scum. They use a process of ion exchange, whereby the sodium ions in the resin are exchanged with the calcium or magnesium ions in the supply water. When all the ions have been exchanged, the resin is regenerated by flushing through with a salt solution (brine). This process happens automatically and is controlled by a highly accurate displacement water meter, and ensures soft water is produced 24/7.

We explain in further details on our Water Softeners page.

The timer is set to regenerate overnight with the expectation that no water will be in use at the time.
Yes, many people overlook this unseen but highly desireable benefit. With the amount of scale we have seen in customer’s pipes and cylinders, this alone is a tremendous bonus, and will drastically improve hot water and heating efficiency, as well as saving fuel and maintenance costs.
This will depend on the particular property and the location of the incoming water main. Typically this could in a kitchen cupboard, a garage, a utility room, outside, basement, loft…pretty much anywhere. Why not arrange a free on-site survey and a no-obligation written quotation.
Yes you can drink softened water. The World Health Organisation advises that the decision whether or not to drink softened water should be limited only by whether or not you like the taste. However, with all our installations we recommend that hard water is supplied to dedicated drinking outlets, ice making machines and drink making machines.
Not at all. The salt used for regeneration does not enter your water supply. The only increase in sodium in your softened supply is from the sodium ions that are exchanged for magnesium and calcium. To put this in perspective, there is more salt in a slice of ham or a rich tea biscuit than a gallon of softened water.
Our standard water softener is suitable for up to 2 bathrooms with a Megaflo system. For 3 to 4 bathrooms, we have larger water softeners which allow higher flow rates. For more than 4 bathrooms, we have larger models and would prefer to discuss specific circumstances and requirements.
Depending on the model, flow rates range from 50-80 litres per minute.
The internal workings of the water softeners are exactly the same, it is simply the method of salt loading that is slightly different. The decision comes down to convenience or personal preference. Block salt is supplied in small packs of 2 x 4kg (8kg total) blocks for ease of handling. Tablet salt is sold in various sized bags – 10kg, 20kg or 25kg and can work out slightly cheaper when bought in bulk.
Admittedly, this can be a minefield! Most manufacturers insist their water softener is the best and perfectly matched to a Megaflo system! They can’t all be the best..give us a call and we’re always happy to advise.

Why Choose Us

At Megaflo Unvented, we do what we say we’ll do. Our integrity and competence values demand this. We are accountable for our words and actions, and that we deliver a service that meets or exceeds all expectations of quality and timeliness.

Customer service is our highest priority and to reinforce this, we adhere to the following guidelines:

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